Frequently Asked Questions

Everything you need to know about your Globe-Trotter experience.

What is your international shipping policy?

We offer worldwide shipping to over 150 countries. Standard international delivery typically takes 7-14 business days, while express options are available at checkout for faster arrival.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to our carrier's website to monitor your shipment's progress in real-time.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery, provided the items are in their original condition with all tags attached. Please visit our Returns Portal to start a request.

Are your products ethically sourced?

At Globe-Trotter, we prioritize sustainability and fair labor. We partner exclusively with manufacturers who adhere to strict ethical guidelines and use high-quality, eco-friendly materials whenever possible.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and several 'Buy Now, Pay Later' options like Klarna and Afterpay.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or contacting our style consultants for advice.